We’re looking for French and English speaking candidates for our international partner, who is a leading online travel accommodation company. They are working with over 4,000 professionals, located throughout the world and providing customer service in 40 languages.
This position is located in Budapest and kindly welcome junior, freshgrad or experienced colleagues as well.
Responsibilities of the role:
- Deliver excellent customer service and manage the needs of customers via phone and email
- Handle support tickets from Partners and Market Management team with the highest integrity and quality
- Continuously identify work process improvements and communicate to Team Leaders and (or) Managers
- Share and seek out best practices and knowledge
- Accountable for meeting individual KPIs and team goals and following procedures